Implementing a mass notification service can be a daunting task, and getting buy in from front line staff can be the trickiest piece of the puzzle Improving the way that you communicate with your staff isn’t just a case of finding a communications solution that gives you what you need technically. You need to be […]
Despite the rise of app based messaging, old school SMS texts still provide valuable benefits as part of your emergency mass notification service kit bag. • The number of monthly texts sent has increased by more than 7,700% over the last decade • 4.2 billion+ people text worldwide • Over 18.7 billion SMS texts are sent […]
Latest Business Continuity Institute report shows “Lack of understanding from recipients” as the leading cause of failure to achieve response rate targets with emergency notification services The recently published BCI Emergency Communications Report 2016 made interesting reading. Whilst it’s encouraging to see the numbers of respondents with an emergency communication plan in place rising year on […]
For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass notification services. Here’s why our platform provides multiple communication paths as standard … Redundancy and resilience We all have our preferred method of communicating, and our platform lets you cater to those preferences by choosing what contact data you […]
For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass communication services. What makes us different? Notification Vs Communication Business continuity messaging usually falls into two distinct categories – one way notification or two way communication. Notification systems can range from simple flood sirens to more complex automated email, […]
For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass communication services. One of the questions we’re often asked is … How do you handle answering machines? If you speak to any mass communications software vendor, particularly in the business continuity sector, you will know that answering machines can […]
WE SPEND A LOT OF TIME WORKING WITH OUR CUSTOMERS TO IMPROVE THE WAY THEY COMMUNICATE DURING BUSINESS DISRUPTIONS, AND ONE OF THE MOST IMPORTANT RULES WE’VE COME ACROSS IS …Garbage in, garbage out! We’ve recently added a series of new features to our Alert Cascade mass notification (you can read more about this here), […]
For the last 15 years, we've specialised in providing our customers with resilient, UK based mass communication services. And now, our solutions just got even better … 5 new features: Flexible import structure We recognise that not all customers store their data in the same way, use their data in the same way, or even […]
Customer led platform changes … Data Uploads becomes Individuals Import The functionality remains the same, but, in response to customer feedback, we’ve renamed the fields to make it clearer what this feature does. Alert Reports becomes Individuals Export The export file format now matches the import file format exactly, and it even sets the Action […]
Enhancements to our Alert Cascade mass notification system We’ve added some new features to Alert Cascade, making it easier for you to manage contact data and to make the most of your outbound messaging. Document library Allows you to securely store key documents within your Alert Cascade account, grant access permissions to members of […]