Mass Notification System
Resilient Automated Messaging
Alert Cascade’s modern Mass Notification System (MNS) optimises the safety and security of your organisation with high-speed alerts and real-time updates during a crisis.
Our trusted MNS solution provides your people with critical information and early warnings so they can better respond to an impending disruption, crisis or emergency.
Detailed reports and two way messaging means your staff can quickly monitor message progress.
Staying ahead of the curve
Alert Cascade are the first organisation in the UK to use Progressive Web App (PWA) technology for mass notification. The system is more secure and our platform is identical on every device, with the same user-friendly interface and our full set of features.
No confusion, no learning curve.
Gaining the advantage
With PWA you get the combined benefits of a browser and app experience without the limitations enforced by third parties. There is no need for downloads and no risk of the app being knocked out, so you get a consistent and user-friendly system without the headaches of maintaining an app.
Available on all devices
No app permissions needed
Automatically use the latest version
Safe, secure and stress-free.
Alert Cascade provides us with a secure, easy to use mass notification solution. Being able to automatically track, identify and push out relevant notifications to only those workers that may be affected by any given threat is critical. The support that we have received has been second to none.
– Business Continuity Manager, Global Underwriters
Protect your people, brand and reputation
Transmit and receive communications with a global reach to keep everyone safe and up-to-date.
Close the communication loop
Get rapid, real-time feedback from any location – regional, national or global.
Save time and gain time
Our intuitive system saves training time and frees up resources, gaining vital time in a crisis.
Why choose us?
Easy Data Maintenance
Keeping it simple
• Create unlimited custom fields to match your available information
• Flag fields as containing personal data
• Auto validate contact information at import
For daily use
• Combine multiple criteria for focussed targeted messaging
• Send notifications to small groups, critical employees or company-wide
• Keep in touch with key suppliers and regulators
High Speed Alerts
• 2-way voice calls, emails and SMS with a global reach
• Send high-speed messages to groups, key individuals or full contact lists
• Quick and easy to implement with no training required
• Personalised solutions to suit your needs
• Safe, secure, resilient & cost effective
Real-time Reports Suite
99.999% guaranteed uptime
• Capture responses from recipients
• Get a live graphical view of who replied, what they said and which device they used
• Set a response time KPI: monitor who replies on time and who takes longer
The finer details.
Intuitive data import and export
User-friendly import & export features, allowing you to keep your contact data up-to-date without investing hours of administrative time. Options include standard import wizard with flexible settings options, automated Secure File Transfer Protocol (SFTP), or full HR database integration via our open API.
Unlimited communication groups
Target communications to the people that need to know; build your teams around skill sets, physical location, role or qualifications. There are no limits to the teams you can create, so you can segregate your contacts in any way you need.
Two-way voice calls, SMS and emails
Sometimes notifying people is all you need to do, and sometimes you need to sincerely communicate. Our two-way voice calls, SMS texts and emails collect real-time responses from your contacts, enabling you to make informed and effective decisions.
Integrated audio noticeboard
Our inbound information hotline plays callers a message of your choice. Use it for stragglers who missed your initial cascade or divert your switchboard here during business disruptions – either way, you won’t be tying up your phone lines or your people.
Comprehensive real-time reporting
Our responsive dashboard lets you track message progress, whether you’re on your smartphone, iPad or PC. After the event, automatically email detailed reports to your distribution list and export your results into your own management systems.
Guaranteed security and resilience
Your data is hosted in UK based Tier 4 data centres, and we use multiple resilient carriers to ensure your message always gets through. Our 99.999% SLA is backed up by ISO 27001 and 22301 accreditations, along with our own ICO registration.
Secure document library
Store key documents within your Alert Cascade environment, enabling you to improve the efficiency of your mass communications by attaching detailed instructions to your messages. Include maps, up to date COMAH cards, policies, photos and more.
Multiple invocation methods
Trigger alerts with two clicks on our responsive dashboard so you can communicate with your contacts any time, anywhere and from any device. Or, if you don’t have internet available, dial in and start an alert via a voice call, or send a text to your dedicated SMS invocation number.