On-Call Notifications

Shift, schedule & calendar-based notifications

Target critical communications to key personnel. Combine shift rotas with roles, skills and attributes to automatically reach the right people, at the right time.  

Target your message more effectively by sending it to staff who are currently on call, rather than your whole distribution list. With On Call, you can ensure your critical alerts are always received and actioned.

Observe & improve performance

Reach Your Targets

Quickly mobilise your on-call teams to achieve Recovery Time Objectives and meet Service Level Agreements.

Crisis Reactions

Our performance reports show your average response times on a per team, per incident, weekly, monthly or quarterly basis.


IT and Server Alerting


On Call & Duty Staff


Out-of-Hours Escalations

Smart Features.

Clever service combinations

Combine On-Call with any of Alert Cascade’s modules and tailor the solution to fit you.

Call & Record compatible

Escalate incidents to duty managers via a call recording – easy and efficient for both message senders and recipients.

Effective imports

Import existing calendars in real-time to manage your shifts and rosters and use them to target your messages more effectively.

The smart way to schedule

Create schedules from scratch and export to your own environment, or import your rosters into Alert Cascade.

Shift & Rota Management.

Shift handovers

If we detect a shift handover due within the next hour, we’ll let you choose to target your message to the person responsible right now, the people about to become responsible, or both of them. That way, you can be doubly sure you’re reaching everyone who needs to know and cut down on complicated handovers midway through managing an incident.

Self-service shift swap

Not all of our customers manage their staffing calendars centrally – your duty teams may be responsible for arranging cover between themselves, or you may need key players to have the ability to cover for each other at short notice without going through the central team. Shift Swap lets you empower staff on a per-user basis to swap all, or part of, their on-call period with another suitably skilled team member.

Bespoke rota settings

Alert Cascade enables you to create as many fields and teams as you need, to make the system work in a way that best suits you. In On Call, you can create bespoke shift patterns and rules for each area of your organisation. If you have separate shift handover times for different roles or different requirements for each site, On Call has the solution.

Staffing requirements

Integrated rotas are a great way of making your critical communications more effective. It’s equally important that the shift schedules themselves give you the skills and people coverage that you need. On Call enables you to set rules around how many people need to be available at any given time, based on location, skills, qualifications, job role, or any other criteria.

Alert Cascade provides a service that not only replaces our old radio paging system but surpasses it in terms of functionality, usability and accessibility in every way.
We have moved quickly from looking at Alert Cascade for our on-call team to rolling this out across much larger parts of the organisation.”
– Head of Resilience – NHS Trust

Let's talk.

Discover the ideal solutions for your business
Alert Cascade understood our requirements in tailoring our account to the needs of our site… Clear training and information was provided, and the system has the ease of use and flexibility needed so that we can continue to enhance the Terminal’s ability to warn and inform in the event of a major incident.
– Terminal Manager – Petrochemical Sector

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