The pitfalls of SMSA potential single source of failureWhile Short Message Service (SMS) is a widely used and convenient form of communication, it comes with its own set of pitfalls. Message recipients will often state that they prefer to receive text messages rather...
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All the latest news and updates, press highlights, topics, advice, trends and tips on getting the best out of our MNS and how to respond during a crisis.
Categories: Business Continuity | Company News | Emergency Notification | Operational Messaging | Platform Features | Press Release | Warn & Inform
Five myths about using SMS for emergency notification
Five myths about using SMS for emergency notificationDespite the rise of app based messaging, old school sms texts still provide valuable benefits as part of your emergency mass notification service kit bag.Did you know? The number of monthly texts sent has increased...
Why it’s a bad idea to rely on email only communications …
Why it’s a bad idea to rely on email only communications …For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass notification services. Here’s why our platform provides multiple communication paths as standard… Redundancy and...
Improving your emergency messaging with high quality Text to Speech voices
Improving your emergency messaging with high quality Text to Speech voicesWe’re the only UK owned mass notification company with UK hosting, UK support and now … UK regional accents for our text to speech (TTS) voices! The importance of high-quality TTS Text to speech...
Closing the communication loop by capturing responses
Closing the communication loop by capturing responsesFor the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass communication services. What makes us different? Notification vs communication Business continuity messaging usually...
Answering machines and mass communication services
Answering machines and mass communication servicesFor the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass communication services. One of the questions we’re often asked is … How do you handle answering machines? If you speak...
Using a single source of truth to improve your mass communications
Using a single source of truth to improve your mass communicationsWe spend a lot of time working with our customers to improve the way they communicate during business disruptions, and one of the most important rules we’ve come across is … Garbage in, garbage out!...