Public Warning & Informing
Technically proficient communication solutions that provide local residents with an exceptional end-user experience.
The responsive dashboard offers comprehensive real-time reporting so you can track your message progress on any device. Our dedicated account managers work with local resilience forums countrywide to ensure that every facet of your off-site communication plan works seamlessly from beginning to end.
Maximise ROI & minimise risk
Use the same simple solution for on-site alerting and off-site warning and informing, giving you maximum return on investment.
Nothing you see will be branded in our colours or logo, only yours. Personalise your resident sign up portals, social media registration or managed postal campaign for emergency alerts.
Simple & Flexible Registration
Alert Cascade can help you to increase local engagement by offering multiple ways for local residents to sign up to your alerts – SMS, QR code, web, social media or phone call. We enable your audience to securely manage their personal data in a way that best suits them.
Integrated Public Registration
• Auto allocate resident sign-ups to the relevant alerting zones
• Monitor sign up rates per method, postcode or zone
• Postcode and mapping point validation as standard
• Date-based unsubscribe/revalidation options available
Initially, we were sceptical about whether signing up via SMS text message would appeal to our local demographic, but our most recent mail out this year showed a significant increase in registrations – we received over 30% more responses when we included the new options in our letter, and look forward to continuing our close working relationship with Alert Cascade.
– Terminal Manager, Bacton Gas Terminal Complex
We simplify public data handling by offering a resident contact package that is fully managed from beginning to end. Permission based access means staff can handle emergencies without accessing resident contact data.
• Secure platform hosting, with 24/7 UK-based support
• Registered Data Controllers with the ICO
• 99.999% SLA – Guaranteed security & resilience
• ISO 27001 and 22301 accreditations
For residents, being able to fully manage their subscription from a smartphone or tablet gives them increased control over their personal data. As “drivers” of the service, we can now securely manage our entire account from whichever device we are using. Alert Cascade has simplified our resilience processes and provided features not available from other vendors.
– Site Health & Safety Manager, Chemical Manufacturer
On & Off-site Communications
Alert Cascade lets you choose between voice calls, SMS texts, emails or any combination, so you can tailor our platform to suit your requirements.
• Keep the local population informed & external agencies up-to-date
• Carry out regular internal testing and training
• Issue detailed instructions to on-site teams
• Mobilise people to manage incidents effectively