Incident reporting and information lines

Dynamic Information Hotlines

Automate information collection via secure Reporting Lines. Simplify your communication workflow with Incident Information Lines able to handle thousands of inbound calls simultaneously.

Stay connected, stay informed – a scalable solution for any situation

Instant updates, maximum impact

Create and publish incident updates to information hotlines in under a minute

Our dynamic information hotlines help you keep the wider audience up to date during critical disruptions. Use as a stand-alone module, or integrate with our mass notification service, and publish incident updates quickly and easily.

Capable of handling thousands of calls simultaneously, information hotlines provide critical updates to stakeholders without tying up your phone lines or people.

Collect critical information

Automated data collection with intelligent routing

Streamline information gathering with customizable “call and “report” lines to capture inbound data. Create bespoke Q&A structures, or allow callers to leave a free form message, and use intelligent automation to route critical data to the right people.

Create multiple reporting lines for multiple use cases – whistleblowing, incident escalation, updates to senior stakeholders / incident managers.

Integrated, connected, or stand-alone

Modular and customisable hotlines, with unlimited scalability

Use as a simple standalone tool, or combine with our Mass Notification Service for greater reach. Automatically update your hotline when sending outbound alerts, and use the same dedicated phone number for outbound voice calls and inbound hotlines so contacts can hit redial and hear your latest alert.

Update your content via email, SMS text, voice call, or secure web dashboard.

Simple, Secure, and Scalable

Effortless incident reporting and communication

Our reporting lines give you early warning of potential incidents, whilst our information hotlines provide a simple way to disseminate new information in seconds. Immediate set up, no training needed.

See for yourself

?

Request a Demo

?

Get in touch