Resilient Communications Made Easy – Part 3
What stops you investing in resilient communications?
There are so many myths around implementing communication plans! We’ve been working in this sector for over 20 years – back in the day, if you needed to communicate with a large group of people, you’d have a manual call tree and you’d tell your team “You ring 10, you ring 10, you ring 10”. It would take forever, you had to make multiple repeat calls because people didn’t answer, and you had no reporting.
Then, we moved on to automated calls, installing boxes and lines to ring people instead. It was faster, but still very limited, and not the cheapest solution. We even had a special formula for working out how many phone lines you needed to rent so that you could call your staff in under an hour…
Now, technology has moved on again. We can place thousands of simultaneous SMS texts, voice calls and emails at the click of a mouse. Data tends to be stored in the cloud rather than on premise, and you can access your communication services from any internet enabled device.
But, we still see people running into roadblocks internally and finding it difficult to get a resilient communication plan implemented. Technology has moved on, but in some cases, the mindset hasn’t. Let’s take a look at the top 3 barriers we still hear about: