Keep your people safe, informed and connected

Communicate quickly, track outcomes, trends, and responses in real time, and recover from incidents faster. Close the communication loop with Alert Cascade.

HT44R9 Business people using cell phones, digital tablets and laptop against white background

Flexible

Personalised Solutions

Only pay for the features you use – mix & match our modular solutions to suit your organisation’s needs, and access them all from a single easy to use interface.

Scalable

Supporting your business growth

New locations, additional users, extra contacts – our solutions can scale up at the touch of a button, and our global support team are available to help 24/7/365.

Resilient

Plan & prepare for the unexpected

Multiple access routes, communication channels, carriers, and hosting sites – you can rely on us to be there when you need us, regardless of what’s going on around you.

Stay ahead of critical situations

Share the right information, with the right people, at the right time

Simplicity at it’s best

Our flexible solutions offer a single clear interface with step-by-step actions that make performing key activities simple. Our clean, simple, import wizards provide frictionless data maintenance – we automatically reformat phone numbers to correct telephony standard and check they’re valid, as well as deduplicating and validating email addresses. Whether it’s importing, setting up a new notification, modifying an existing one, or viewing outcomes via the reports suite, everything is just a few clicks away.

Available & accessible

Alert Cascade is your go-to platform for seamless communication and document access during critical situations. Our solutions sit outside of your own infrastructure, and offer a minimum 99.999% service uptime guarantee – our high availability is one of our biggest strengths, and we’re proud to say we’ve had no downtime in the last 5 years. You can connect anytime, anywhere, on any sized internet enabled device, or use our phone call, SMS, or email invocation routes.

Privacy by design

Our solutions are designed with security in mind at every level, allowing you to deploy any of our modules with complete confidence and peace of mind.  Our Identity Access Management (IAM) features give you complete control over who has access to your tools, data, and documents – access is granular and permission based, with activity logs, bespoke password policy and lockout settings, and global overview reports all available as standard.

Dynamic alerting solutions for diverse needs

A single tool for mass notification, emergency alerts, incident reporting lines, and document management and distribution.

Unlimited communication groups help you target your alert to the people that need to know; build teams around skill sets, locations, roles or qualifications. Keep it simple with a 1 way notification, or offer recipients a multiple choice response menu to automatically create detailed, actionable reports. Extend your incident response capabilities even further via bespoke workflow rules.

Empower teams to dial in to a reporting line, relay details of an incident or concern, and automatically trigger notifications or workflows to the correct team. As an incident unfolds, reduce incoming calls or queries by giving stakeholders a different way to stay up to date; leave incident updates on your dedicated hotline number, and stakeholders can access the most up-to-date information without any assistance, 24/7.

Files are protected in transit and at rest, with the same high level of security that we apply to the personal data stored in your account. Securely storing critical documents in your vault provides easy access if there’s an outage in your own systems, and lets you easily disseminate plans and information during a disruption. Version control, expiry, and review dates keep your files up to date and organised.

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