Keeping people up to date as an event unfolds, without tying up valuable resources, can be a challenging task …

Audio Noticeboard is designed for exactly this situation. Our service allows you to leave incident messages on your dedicated phone number via a phone call or the web dashboard. Your stakeholders can dial your number 24/7 to listen to the most up to date information available, without tying up your phone lines, or your people.

Remote message recording

Dial in and record your message from any touch tone phone using your keypad to navigate the simple menu, or upload your pre-recorded audio via the responsive web dashboard using our secure three step authentication process.

Multiple subgroups and teams

Using our simple menu, callers can choose to listen to updates about your UK office or your US office. The ability to restrict access to your more sensitive messages by adding a PIN, means callers can only access the information you allow them to.

Optional contact subscriptions

Allow callers to sign up as long term subscribers, or upload your existing contacts and automatically add them to your subscription list. Go one step further, and allow contacts to subscribe via our secure web portal, short code or QR code.

Automatic SMS and email notifications

Set up your Noticeboard to automatically send contacts an email or SMS when you update your message. As soon as you record a new message, your contacts will get the heads up and know to dial in to hear the latest update.

We were looking for a simple, low cost, easy way to keep parents up to date in the event we have to close the school due to bad weather. Whilst the local authority website is always updated with closures, and we let our local radio stations know as well, we were still struggling to consistently get the word out. The last thing we want is parents setting off on unnecessary (and potentially unsafe) journeys.

 

Audio Noticeboard gives us that extra “kick” we needed with our communications. As soon as we make a decision, I can log in or dial in, and publish a message on our noticeboard. If anyone’s unsure, they can call at any time and hear the latest information. We publish our noticeboard number everywhere – new student information packs, school letterhead, website, recorded intro on our main school number … everywhere we can think of! It’s been really well received by our parents, and it just makes a stressful situation that bit less stressful for us all.

Office Manager, Park Lane Primary School

Secure audio message library

Our integrated audio library allows you to pre-record commonly used messages for quick deployment in what might already be a stressful situation. With unlimited message length, you can pass on as much information as you need to.

Comprehensive real time reporting

Build custom rules for your statistics, define how often you need reports and decide who they should be sent to. Automatically forward copies of your messages via email to the destinations of your choice, so a full audit record is always available.

Dedicated line capacity per account

Audio Noticeboard reduces incoming calls to you by providing contacts with another way to access information; so, our standard package includes nailed line capacity, guaranteeing no-one hears an engaged tone when they call in.

Integration with mass communication tools

Using the same dedicated phone number for your inbound Audio Noticeboard and your outbound voice calls with our Mass Notification Service, means contacts who miss your initial broadcast can hit redial and hear your latest message.

Using Alert Cascade’s Audio Noticeboard – the basics

Our Audio Noticeboard module ranges from the simple stand alone “dial in and record” service, right through to a full integration with our mass notification system, and covers all the options in between.

  • Call a dedicated phone number, authenticate your identity using your touch tone phone, and record your message
  • Publish your dedicated phone number to interested parties (staff, customers, parents, media etc)
  • Dedicated line capacity allows callers to dial in an hear your latest message without hearing an engaged tone
  • All the Level 1 functionality
  • Option to use web dashboard to upload pre-recorded audio or create audio content using our Text-to-Speech (TTS) engine
  • Ability to maintain online contact lists and automatically notify your contacts that there is a new message waiting for them
  • All the Level 1 and Level 2 functionality
  • Option to record a copy of your outbound mass notification content on your Audio Noticeboard, or to create a separate message for each channel, from within 1 simple screen
  • Ability to link your outbound Caller Line Identifier (CLI) to your Audio Noticeboard, so anybody missing your outbound broadcast can dial back and hear your latest message

Whatever level you go for, Audio Noticeboard gives you a flexible, easy tool that reduces the level of incoming calls by giving your stakeholders an alternative way to keep up to date.