We have found Alert Cascade’s service in delivering their software to be very efficient.
Web training was conducted at handover, which was sufficient to enable us to use the system fully and on-going support is given via the support line number any time that it is required. Should we have any further training issues, we are given access to screen share software where we are taken through the particular issue step by step. We very rarely require support as each time we have needed to use the system it has worked in the manner that it should.
To sum up – Alert Cascade, it does what is says on the tin!
January 10, 2019July 7, 2020