Flexible, Scalable, & Resilient - Pricing plans that scale as you grow

2way email and SMS channels with dedicated reply inbox per alert
Branded SMS sender name & dedicated SMS sender numbers
Self-service web dashboard available on any device or browser
Real time reports with live graphical views and detailed "drill down" options
Data maintenance via dashboard, or.csv file import
Permission based access with segregated data maintenance and message sending roles

Unlimited business continuity, disaster recovery, and emergency alerts
2 way voice call channel
Inbound information hotline (standalone or integrated)
Secure document vault with version control and permission based access
SFT data maintenance
Trigger alerts via phone call, SMS text, or email

MS Teams channel
Slack channel
Mobile push notifications
Desktop alerting
Shift, schedule, and calendar-based on call alerts
Custom forms and workflow automation
API data maintenance
Trigger alerts via API

Combine a Standard or Professional plan with individual Enterprise features - only pay for the features you're going to use, not the whole bundle.

£195

00

UK/EU secure hosting for all aspects of your account, including support
Minimum 99.999% SLA
1 hour web "train the trainer" session with our expert onboarding team, to be used within 14 days
Initial account customisation, including creating custom fields and custom security policies
Data maintenance via dashboard, or.csv file import
Permission based access with segregated data maintenance and message sending roles

10% of year 1 costs

Up to 4 hours web training with your dedicated implementation specialist, to be used within 30 days
Initial data import and creation of up to 5 core message templates
Test message to key stakeholders and all contacts
Initial upload of key files to your Document Vault (where applicable)
Stakeholder communications introducing Alert Cascade
3 monthly reviews with dedicated account manager

17.5% of year 1 costs

An additional 5 hours training time with your dedicated implementation specialist, to be used within 60 days
Out of hours training available by request
Technical integration assistance (where applicable)
Creation of up to 10 additional bespoke message templates based on your use case, plans, policies, and procedures
Dedicated point of contact for technical issues for the first 90 days

1 hour web training sessions on a topic of your choice
On site training packages (4 hours, 1 day, or 2 days)

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Messaging Channels

	Standard	Professional	Enterprise
Messaging channels	✔	✔	✔
2 way SMS	✔	✔	✔
2 way email		✔	✔
2 way voice calls			✔
MS Teams			✔
Slack			✔
Mobile push notifications			✔
Desktop alerting			✔
Inbound information hotline		✔	✔
Conference bridge			✔

Message Features

	Standard	Professional	Enterprise
Message features
Dedicated reply inbox per alert	✔	✔	✔
Branded SMS sender name	✔	✔	✔
Dedicated SMS numbers	✔	✔	✔
Dedicated voice call numbers		✔	✔
Broadcast (all channels NOW)	✔	✔	✔
Sequence (try channels in order)		✔	✔
Answer machine detection		✔	✔
Merge fields			✔
Message attachments		✔	✔
Message templates	✔	✔	✔

Invocation Groups

	Standard	Professional	Enterprise
Invocation routes
Web dashboard on any device or browser	✔	✔	✔
Phone call to dedicated invocation line		✔	✔
SMS text to dedicated invocation inbox		✔	✔
Email to dedicated invocation account		✔	✔
API			✔
Live assist with 24/7 support team			✔

Data Maintenance

	Standard	Professional	Enterprise
Data maintenance
Secure web dashboard	✔	✔	✔
.csv file import		✔	✔
SFTP		✔	✔
API			✔

Access Control

	Standard	Professional	Enterprise
Access control
Permission based access profiles	✔	✔	✔
MFA	✔	✔	✔
Auto logout due to inactivity	✔	✔	✔
Allow exceptions to auto logout			✔
Customisable password policy		✔	✔
Customisable security lockout rules		✔	✔
Activity log – viewable	✔	✔	✔
Activity log – exportable	✔	✔	✔
Customisable security notifications		✔	✔
Control login via IP			✔
Control data import via IP			✔

File Storage

	Standard	Professional	Enterprise
File storage
Secure document vault		✔	✔
Version control			✔
Set “review” and “expiry” dates		✔	✔
Make file available as message attachment		✔	✔
Create temporary public link to stored file			✔
Create permanent public link to stored file			✔