Text to speech technology, in it’s current format, has been around for a while now. But, we’ve all heard examples of poor text to speech, or robotic sounding voices. When it comes to emergency or business continuity messaging, the importance of clear, easily understood, text to speech voices cannot be overestimated.If you’re the person triggering […]
One of the UK’s largest integrated waste management companies, Biffa, has implemented a new incident communication and management system across it’s 190 sites. The system will be used by site managers to quickly and easily communicate with key members of divisional management teams, escalate incidents to crisis level and keep Group executives in the loop.Biffa have […]
Business continuity messaging usually falls into two distinct categories – one way notification or two way communication. Notification systems can range from simple flood sirens to more complex automated email, voice call and SMS text services. The common goal however remains the same; to disseminate static information to a specific audience.Communication systems on the other […]
If you speak to any mass communications software vendor, particularly in the business continuity sector, you will know that answering machines can be tricky. As a customer, you want to reach your people as quickly as possible, by any means necessary – that might mean you capture multiple phone numbers per contact, including personal mobiles […]
We’ve recently added a series of new features to our Alert Cascade mass notification (you can read more about this here), but if your contact data is inconsistent, out of date or just plain missing, you’re not going to be able to communicate effectively with your stakeholders regardless of the quality of the communications platform […]
5 new features:Flexible import structureWe recognise that not all customers store their data in the same way, use their data in the same way, or even capture the same data. Because of this, we are providing a totally new import structure, allowing you to import your data using whatever field labels and column heading suit […]
Four operators at the Bacton Gas Terminal Complex provide a free warning and informing service to local residents as part of their statutory obligations under the Control of Major Accident Hazards (COMAH) regulations. Shell, Perenco, National Grid and Interconnector use the Alert Cascade Mass Notification Service to let the local community know about exercises, testing […]
[special_text animation="" animation_delay="{animation_delay}" animation_iteration="{animation_iteration}" tagname="h3" color="#e31f18" font_size="" font_weight="normal" font="default" margin_top="" margin_bottom="" align="left" icon="no" icon_float="none"]Customer led platform changes …[/special_text]Data Uploads becomes Individuals ImportThe functionality remains the same, but, in response to customer feedback, we’ve renamed the fields to make it clearer what this feature does.Alert Reports becomes Individuals ExportThe export file format now matches the import […]
Alert Cascade is our top selling mass communication service, and the platform our customers are most familiar with; so, we’ve created a page on Google+ just for this. You can still visit us here for product specific information, this is just about adding another way for our customers to talk to us and see what […]
Enhancements to our Alert Cascade mass notification systemWe’ve added some new features to Alert Cascade, making it easier for you to manage contact data and to make the most of your outbound messaging.[special_text animation="" animation_delay="{animation_delay}" animation_iteration="{animation_iteration}" tagname="h4" color="#e31f18" font_size="" font_weight="normal" font="default" margin_top="" margin_bottom="" align="left" icon="no" icon_float="none"]Document library[/special_text]Allows you to securely store key documents within your […]