Despite the rise of app based messaging, old school SMS texts still provide valuable benefits as part of your emergency mass notification service kit bag. • The number of monthly texts sent has increased by more than 7,700% over the last decade • 4.2 billion+ people text worldwide • Over 18.7 billion SMS texts are sent […]
Controlling access to your ENS … and the sensitive data stored there Emergency notification services are designed to help you contact tens, hundreds or thousands of people at the touch of a button. The downside of that is … you are now responsible for looking after data belonging to tens, hundreds or thousands of people. […]
A quick search on Google will show you just how many different emergency notification systems are out there …. but how do you choose the vendor (and the platform) that’s right for you? Most systems these days will give you two way voice calls, two way SMS text messages and two way email capability, but […]
Latest Business Continuity Institute report shows “Lack of understanding from recipients” as the leading cause of failure to achieve response rate targets with emergency notification services The recently published BCI Emergency Communications Report 2016 made interesting reading. Whilst it’s encouraging to see the numbers of respondents with an emergency communication plan in place rising year on […]
For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass notification services. Here’s why our platform provides multiple communication paths as standard … Redundancy and resilience We all have our preferred method of communicating, and our platform lets you cater to those preferences by choosing what contact data you […]
We’re the only UK owned mass notification company with UK hosting, UK support and now … UK regional accents for our Text To Speech (TTS) voices! The importance of high quality TTS Text to speech technology, in it’s current format, has been around for a while now. But, we’ve all heard examples of poor text […]
Streamlining incident management using Alert Cascade Connect Biffa … number one for safety One of the UK’s largest integrated waste management companies, Biffa, has implemented a new incident communication and management system across it’s 190 sites. The system will be used by site managers to quickly and easily communicate with key members of divisional management […]
For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass communication services. What makes us different? Notification Vs Communication Business continuity messaging usually falls into two distinct categories – one way notification or two way communication. Notification systems can range from simple flood sirens to more complex automated email, […]
For the last 15 years, we’ve specialised in providing our customers with resilient, UK based mass communication services. One of the questions we’re often asked is … How do you handle answering machines? If you speak to any mass communications software vendor, particularly in the business continuity sector, you will know that answering machines can […]
WE SPEND A LOT OF TIME WORKING WITH OUR CUSTOMERS TO IMPROVE THE WAY THEY COMMUNICATE DURING BUSINESS DISRUPTIONS, AND ONE OF THE MOST IMPORTANT RULES WE’VE COME ACROSS IS …Garbage in, garbage out! We’ve recently added a series of new features to our Alert Cascade mass notification (you can read more about this here), […]