Alert Cascade in action

All the latest news and updates, press highlights, topics, advice, trends and tips on getting the best out of our MNS and how to respond during a crisis.
The pitfalls of relying on SMS

The pitfalls of relying on SMS

The pitfalls of SMSA potential single source of failureWhile Short Message Service (SMS) is a widely used and convenient form of communication, it comes with its own set of pitfalls. Message recipients will often state that they prefer to receive text messages rather...

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How to choose an ENS

How to choose an ENS

How to choose an Emergency Notification SystemAll about Emergency Notification Systems - part 4Whilst most organisations will benefit from an emergency notification system, it's worth ironing out your requirements before you start contacting potential vendors. This...

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Who needs an Emergency Notification System?

Who needs an Emergency Notification System?

Who needs an Emergency Notification System?All about Emergency Notification Systems - part 3Emergencies and business disruptions can happen at any time - almost any organisation with more than 5 staff members should consider automating their crisis communications as...

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What to look for in an Emergency Notification System

What to look for in an Emergency Notification System

What to look for in an Emergency Notification SystemAll about Emergency Notification Systems - part 2Emergency notification services all have the same basic ability to send outbound alerts across multiple channels and receive responses. However, there are key features...

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What is an Emergency Notification System?

What is an Emergency Notification System?

What is an emergency notification system?All about Emergency Notification Systems - part 1In times of crisis, swift and accurate communication is crucial to ensure the safety of the public and employees, as well as to maintain optimal operations within your...

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Would your business stay afloat?

Would your business stay afloat?

Would your business stay afloat?We recently presented at the Resilient Scotland Conference in Edinburgh – our topic was the importance of considering potential impacts from flooding in your business continuity plan. Sadly, our topic was all too topical, with Storm...

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Resilient Communications Made Easy – Part 5

Resilient Communications Made Easy – Part 5

Resilient Communications Made Easy – Part 5What’s the solution for making resilient communications easy?We’ve asked a lot of questions in this series of articles, and discussed some of the roadblocks we’ve seen our customers face: Why are communications important to...

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Resilient Communications Made Easy – Part 4

Resilient Communications Made Easy – Part 4

Resilient Communications Made Easy – Part 4What stops you using resilient communications?Once you have buy in, and you’ve gone ahead and implemented some kind of resilient communication methods, that’s not the end of the story. Whether you went for a simple...

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Resilient Communications Made Easy – Part 3

Resilient Communications Made Easy – Part 3

Resilient Communications Made Easy – Part 3What stops you investing in resilient communications?There are so many myths around implementing communication plans! We’ve been working in this sector for over 20 years – back in the day, if you needed to communicate with a...

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Resilient Communications Made Easy – Part 2

Resilient Communications Made Easy – Part 2

Resilient Communications Made Easy – Part 2What do we mean by resilient communications?In our previous article, we learnt that we can’t be resilient in isolation. We need to collaborate, and and we need to communicate effectively with people, regardless of what’s...

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Resilient Communications Made Easy – Part 1

Resilient Communications Made Easy – Part 1

Resilient Communications Made Easy – Part 1Why are communications important to resilience?First of all, let’s take a few minutes to answer the most obvious questions. What have communications got to do with resilience? What are you going to get out of this series of...

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Five myths about using SMS for emergency notification

Five myths about using SMS for emergency notification

Five myths about using SMS for emergency notificationDespite the rise of app based messaging, old school sms texts still provide valuable benefits as part of your emergency mass notification service kit bag.Did you know? The number of monthly texts sent has increased...

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Audit controls for your emergency notification service

Audit controls for your emergency notification service

Audit controls for your emergency notification service Controlling access to your ENS … and the sensitive data stored there Emergency notification services are designed to help you contact tens, hundreds or thousands of people at the touch of a button. The downside of...

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Choosing your emergency notification system

Choosing your emergency notification system

Choosing your emergency notification systemA quick google search will show you just how many different emergency notification emergency systems are out there. But how do you choose the right vendor (and platform) for you?Most systems these days will give you two way...

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