Resources

How much will it cost and what's included?

Alert Cascade Connect - core features
From £35
pcm

Dial in and connect the call live

Route calls appropriately via IVR and data capture

Call recording with secure storage

Time of day or area based call routing

Secure voicemail with email, SMS and server delivery

Bespoke sender ID for SMS and email notifications

On demand audio conferencing

Local, memorable or non geographic phone numbers

Audit trail including call, conference, SMS and email

Integrates with Alert Cascade MNS

Secure, EU based hosting with 99.999% SLA

Alert Cascade MNS
From £125
pcm

One way notification or 2 way communication

Voice messaging via Text-To-Speech or .wav

Email messaging with attachments and hyperlinks

SMS text messaging with hyperlinks

International messaging and conference bridge

Invoke via responsive web dashboard or telephone

Document library

Contacts import wizard with unlimited teams

Real time reports dashboard

User permission levels

Secure, EU based hosting with 99.999% SLA

Additional features - optional upgrades
From £5
pcm

International phone numbers for dial in service

Enable mid call transfer after initial connection

Website integration of voicemail playback

HR database integration

Restrict access to dial in and connect line via PIN

Unlimited recording storage on Alert Cascade servers

Corporate branding or responsive dashboard

Allow call recipients to log in and out of hunt groups

Allow call recipients to schedule their availability

Bespoke on site training

Mass notification consultancy service