With the Control of Major Accident Hazards (COMAH) Regulations 2015 coming into force on 1st June 2015 and the Requirements of the Radiation Emergency Preparedness and Public Information Regulations (REPPIR) now focusing on communicating with the Detailed Emergency Planning Zone (DEPZ) surrounding nuclear facilities, there is an increased emphasis on communicating effectively with members of the public and local businesses.
Our experienced personnel help customers to implement communications solutions that not only work well technically, but also provide a consistently excellent end user experience for local residents. Our dedicated account managers work with local resilience forums across the country, allowing us to share best practice and real life dos and don’ts with our customers and ensure that every facet of your off site communication plan works seamlessly from beginning to end.
Secure, responsive web portal for local residents to register for your service - accessible from any internet enabled device, with Easy Read content accompanied by images, enabling your diverse audience to easily complete the registration process.
Increase local engagement by offering alternative ways to sign up; with over 95% of adults in the UK owning a personal mobile phone, Alert Cascade COMAH gives your residents the ability to securely manage their personal data in the way that suits them best.
Automatically send messages to your integrated Noticeboard so people who miss your initial broadcast can dial in and hear the latest update. Running an in house test? Call your Noticeboard service line and leave a message so residents know not to panic!
Handling public data can be tricky; in addition to our platforms benefiting from secure UK hosting, we're registered as Data Controllers with the ICO. So, we're able to offer a fully managed resident contact package from beginning to end.
Effective communication could depend on your local demographic, cell mast capacity or the nature of the incident. Alert Cascade COMAH lets you choose between voice calls, SMS texts, emails or any combination, letting you tailor our platform to meet your needs.
Keeping the local population informed is only half the story; use Alert Cascade to keep external agencies up to date, carry out regular internal testing and training, issue detailed instructions to on site teams and mobilise people to effectively manage incidents.
Our responsive dashboard lets you track message progress, whether you're on your smartphone, iPad or PC. After the event, automatically email detailed reports to your distribution list and export your results into your own management systems.
We use multiple resilient carriers to ensure your message gets through, regardless of what's going on around you. Our 99.999% SLA is backed up by ISO 27001 and 22301 accreditations, with data held here in the UK and supported by UK based staff 24/7.